Delivery

Our delivery prices are based on the weight of our pieces with careful packaging and destination. 

All UK orders are packaged within 24 hours or the next working day with shipping usually taking 2-5 working days. 

International shipping time is usually 10-12 days.

All orders have a tracking code. Please let us know if you would like the tracking code for your order. 

Any order including orders placed online can be arranged to be picked up from our shop in Ceres. 

Returns

We hope that your piece of Wemyss Ware® brightens up your home. However if it isn't quite your cup of tea we are happy to exchange or refund you providing it is still in good, sell-able condition. Please provide your receipt from us and we will process your refund or exchange as soon as we receive it back at the pottery.